Policy
What information we hold, why we hold it, and how to ask us about it.
All Elements Lounge collects contact details, booking details, purchase history, consent records, and payment references needed to provide services, process orders, and communicate about appointments.
Payment card details are handled by Stripe Checkout. Private service notes are kept in secure business records and are not placed in Stripe metadata.
SMS and email communications are sent only for operational updates or consented marketing. Customers may request access, correction, or deletion of eligible personal information by contacting the lounge.
Questions about this policy? Ask a question.
