Questions before you book

Choose your treatments from the menu, then pick a date, time and location. You'll see the price, duration and any deposit before you confirm.

Appointments need at least 24 hours' notice. Anything sooner than that won't appear as an available slot.

Some treatments require a deposit to hold the appointment; others don't. Whether one applies, and how much, is shown during booking before any payment is taken.

I acknowledge and accept the Cancellation Policy: 24 hours advance notice is required, and a 100% cancellation fee may apply. If you need to change an appointment, contact us as early as you can and we'll help you rebook.

Some treatments can be booked as a house call within about 15 miles of the studio, with a $25 house-call fee. Not every treatment is eligible — the booking flow only offers the house-call option for treatments that support it.

Eligibility depends on the treatment and on calendar and service-area availability. If the option isn't offered during booking, that treatment is studio-only.

Packages are bought online as a one-time purchase. Booking is arranged separately — buying a package doesn't schedule your appointments. The details that apply to each package are shown at purchase.

Memberships are recurring monthly plans that renew until cancelled. We're finalising exactly what each plan includes, so please ask us before joining and we'll confirm the current details.

Comfort varies by treatment and personal sensitivity. Many services are designed to be tolerable, and your provider will explain what sensations are typical before treatment begins.

Some treatments may use topical numbing or other comfort measures, while others do not require anesthesia. The best option depends on the service, treatment area, and provider assessment.

A consultation is the safest way to match your goals, timeline, health history, and skin or body concerns with an appropriate treatment plan.

Recovery time depends on the treatment and your individual response. Your provider will review expected downtime and aftercare before your appointment.

Some clients return to daily activities quickly, while others may need more downtime. Follow your provider's instructions for exercise, sun exposure, skincare, and activity levels.

Results vary. Some outcomes are long lasting, while others require maintenance sessions, healthy routines, or ongoing skincare. No result can be guaranteed.

Treatments are selected and performed with safety protocols, client screening, and provider guidance. Eligibility depends on your health history and treatment goals.

Bring accurate health information, follow any preparation instructions, avoid unapproved products or medications when directed, and ask questions during your consultation.

Avoid anything your provider restricts, which may include sun exposure, heat, intense exercise, certain skincare actives, or touching the treated area for a period of time.